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Email us at: support@sonlerni.com and we will get back to you ASAP
Email us at: support@sonlerni.com and we will get back to you ASAP
Frequently Asked Questions
Quick answers to common questions about SonLerni
How do I get started with SonLerni?
Download SonLerni from the iOS download page. If you are on Android, join the Android waitlist.
What devices can I use SonLerni on?
SonLerni is available for iOS (iPhone and iPad). Android is coming soon, and you can join the waitlist to be notified.
How does the AI tutor work?
While listening to any podcast, simply tap on any phrase or sentence to chat with your AI tutor. Get instant explanations, translations, grammar breakdowns, and cultural context.
Can I adjust the playback speed?
Yes! SonLerni offers micro-adjustable speed control (0.97x, 0.98x, 0.99x, etc.) so you can find the perfect pace for your listening level.
How are flashcards created?
Flashcards are automatically generated from words and phrases you explore with the AI tutor. This creates a personalized study system based on your actual learning interactions.
How often is new content added?
We add new podcast episodes daily across all categories. You'll always have fresh, current content to learn from.
Why is the app called SonLerni?
SonLerni is the Esperanto word for "Learning with Sound".
Still Need Help?
Contact us at support@sonlerni.com. You will hear back from a human ASAP.
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